Shipping & Returns
SHIPPING POLICY
WynnPharm offers Free Standard Shipping on all orders over $75 in the contiguous United States. Please note, if choosing the Free Shipping option, the carrier type is determined by WynnPharm (i.e. USPS, UPS, FedEx, etc.). We offer real-time rates for all orders placed online or on the phone. This allows you to get our direct rates and the best pricing available. For all domestic orders, please allow 3-5 business days for delivery. For all Non domestic US orders (i.e. Hawaii, Alaska, Guam, etc.) please allow 5-10 business days. For all international orders, including Canada, please allow 7-30 business days. All orders, including expedited, are processed within 24-48 hours. Please note, expedited orders are delivered in approximately 2 business days. All shipping times are not guaranteed. All orders placed on weekends will begin processing on the next business day. Expedited service does not include weekends/holidays. Please note, we currently do not ship to Mexico. Please note that shipping fees do not include any customs or VAT fees that may occur.
We’ve partnered with Route
A package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.
If you experienced an issue with your order, please file a claim with Route’s team here.
RETURN POLICY
InvigoFlex honors a generous 90-day unconditional money-back guarantee on all products – no questions asked! Please allow 10 to 15 days for refunds. We do not issue refunds for products that are not returned, products returned after 90 days or shipping charges. Returns must be made to the place of purchase (i.e. invigoflex.com, Amazon.com, etc.). 90 day money back guarantee is only valid for one per person.
For a full refund on your products (not including shipping), please complete the following within 90 days:
1. Contact the place of purchase (i.e. invigoflex.com, Amazon.com, etc.) to get a Return Authorization Number.
2. Mail all containers (opened or unopened) to:
WynnPharm Inc.Attn: InvigoFlex Returns
265 Willow Brook Rd, Unit 5Freehold, NJ 07728
3. Include a copy of your order invoice. If you do not have a copy of your invoice, please include name, phone number, email and any additional information about your order.
4. Use UPS tracking or insured U.S. Mail to ensure proper delivery of your return. (optional)
Have a question about your return? Send an email to info@wynnpharm.com or call us at 1-800-214-9600 Monday through Friday from 9:00 am to 5:00 pm EST.
All Wholesale / distributor / reseller orders are final. No returns or refunds will be accepted.
